
Freels Orthodontics
On Call Service
On Call Service
After Hours
Monday – Thursday 5:00pm – 8:30pm
Friday 11:00am – 8:30pm
Saturday & Sunday 8:30am – 8:30pm
On Call Phone
956.212.3666 (Text, Pictures, FaceTime available)
AFTER HOURS POLICY
- After hours phone calls & texts are available at no extra fee
- Emergency appointments are $50 per patient which is applied to the patient account
- Most orthodontic emergencies do not require an after hours visit
- No bondings are completed after hours (fixing a broken bracket)
- Assistants have been advised to make the patient comfortable and any repairs will require an additional appointment to be seen by Dr. Freels (during a regular business day)
- Impressions for retainers or nightguards are not available as an after hours visit.
- Assistants do not have access to insurance, billing or taking payments
- If there is no balance on your account, you will receive a separate statement for our services
IMPORTANT
If you have scheduled a visit with an assistant (with a set date/time) and you fail to show up, a $50 after-hours fee will still be charged to the patient’s account as an after-hours no-show fee.
We appreciate your patience and kindness in scheduling after-hours appointments as we coordinate with our friends and family to accommodate your visit.