Freels Orthodontics

On Call Service

On Call Service

After Hours

Monday – Thursday 5:00pm – 8:30pm

Friday 11:00am – 8:30pm

Saturday & Sunday 8:30am – 8:30pm

On Call Phone

956.212.3666 (Text, Pictures, FaceTime available)

AFTER HOURS POLICY

  • After hours phone calls & texts are available at no extra fee
  • Emergency appointments are $50 per patient which is applied to the patient account
  • Most orthodontic emergencies do not require an after hours visit
  • No bondings are completed after hours (fixing a broken bracket)
  • Assistants have been advised to make the patient comfortable and any repairs will require an additional appointment to be seen by Dr. Freels (during a regular business day)
  • Impressions for retainers or nightguards are not available as an after hours visit.
  • Assistants do not have access to insurance,  billing or taking payments
  • If there is no balance on your account, you will receive a separate statement for our services

IMPORTANT

If you have scheduled a visit with an assistant (with a set date/time) and you fail to show up, a $50 after-hours fee will still be charged to the patient’s account as an after-hours no-show fee. We appreciate your patience and kindness in scheduling after-hours appointments as we coordinate with our friends and family to accommodate your visit.